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You can only modify it. I waited for an hour on the cell phone to talk to a human. He was useful, but needed to redirect me to a different person. I used to be then on maintain for one more hour. They offered me a greater offer, nevertheless it wasn't what was presented on-line. People specials are For brand new customers. Like a loyal customer I would need to pay out $seventy eight compared to $sixty for any new customer, for your service I required.
Looks like an individual dropped the ball on the Optik Television box. I might follow up with them to receive this sorted out.
As for loyalty, there isn't a this sort of detail anymore. Experiencing exactly the same issue with my Telus house services. I’m accomplished with them constantly escalating my arrangement pricing. Likely again to Shaw when my contract runs out.
What triggered this submit is a problem with outgoing mobility calls. When I get in touch with a variety, the individual's caller ID displays my title along with a property company's name.
Also, our phone line to the house came down within a windstorm another evening, as did our neighbors. We do not utilize a landline any more, but the cable is in the street and nevertheless connected on the home conclude. I instructed that They only take out it completely. They stated as I did not have an active landline, they might not mail a technician out to scrub up the wire in the course of the highway.
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The scammer identified as this morning from your number 17787193836. It was a lady. She offered me to change my phones into a loyalty system that was a way greater deal than what I've now.
This is among the most Awful expertise I've experienced with wanting to call for getting clarification on some cost I had been never ever informed about could well be on my Invoice. If Here is the situation they have falsely advertised to me from the start!! I will never sign on with this corporation once more
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@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and they hanged up on me, expressing which i must call throughout "common Business office hours". Is this for serious?
Dependant on your description, the decision you acquired appears to become a scam. Telus requires customer protection incredibly seriously, and we wish to assure you of the subsequent:
You will then receive a text message when the agent responds, and you can adhere to up at your earliest ease.
The TELUS crew acknowledges that our do the job spans numerous Territories and Treaty spots and we are grateful for the standard Information Keepers and Elders who will be with us these days, individuals who have long gone prior to us plus the youth that encourage us.